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Recommender system information trustworthiness: The role of perceived ability to learn, self-extension, and intelligence cues
(2022)
Making consumers trust in product descriptions provided by recommender systems is important for marketers,
managers, and IT developers dealing with AI-based recommenders. The previous related research has focused on
the ...
Do Optimists Like Vaccines? The Effect of Perceived Vaccine Novelty and Beliefs in the World’s Positivity and Orderliness on the Attitudes toward COVID-19 Vaccinations—The Case of European Young Adults
(2022-03-01)
The public debate over COVID-19 vaccinations tends to focus on vaccine-related arguments,
such as their effectiveness and safety. However, the characteristics of a person’s worldview,
such as beliefs about the world’s ...
Advertising premium offers in the pandemic era: the role of emotions in the consumer response
(European Advertising Academy, 2021-06-25)
Two surveys, conducted among Polish consumers in different stages of the COVID-19 pandemic, investigated how the pandemic-related emotions of sadness (about the restrictions) and disgust (with other people) shape the ...
How Perceiving Vaccines as "Natural" Shapes Vaccination Attitudes: A Worldview Perspective
(SGH Publishing House, 2022)
People may perceive vaccines as more or less natural, and it may influence their support
for vaccinations. This paper points out that certain people’s worldviews (i.e., the beliefs
about the world’s orderliness, ...
Badania postaw konsumentów wobec jakości produktów kupowanych z małym zaangażowaniem poznawczym
(Warszawa: Oficyna Wydawnicza SGH. Szkoła Główna Handlowa, 2018)
W pracy przedstawiono metody identyfikacji inherentnych właściwości
– składowych nietrwałej, wewnętrznej reprezentacji produktu – oraz kryterium podejmowania konsumenckich decyzji zakupowych
w wypadku małego zaangażowania ...
Did the COVID-19 Pandemic Make Consumers Shop Alone? The Role of Emotions and Interdependent Self-Construal
(2021)
The paper aims to assess the impact of the COVID-19 pandemic and possible future global
epidemic events on shopping behavioral patterns. Specifically, the paper investigates consumer
pandemic-related isolation behavior ...
Is it better to communicate product information abstractly or concretely? The role of consumer product expertise and shopping-stage mindset
(2022-09-28)
Purpose – This paper aims to investigate the effect of product-related description abstractness/concreteness on perceived trustworthiness and the
role of consumer product expertise and shopping-stage mindset in the ...
Uwarunkowania postaw klientów wobec usługi - podejście organizacji a klientocentryczność
(2016)
W artykule przedstawiono propozycję klasyfikacji uwarunkowań postaw klientów wobec usługi (w szczególności spostrzegania jakości) możliwych do analizy przez organizację z punktu widzenia jej klientocentryczności. Wyróżniono ...
There is no smoke without fire: How frequency information and the experience attribution make negative online restaurant reviews more harmful
(2022)
The paper proposes and evidences that a more frequent mentioning of a service issue in an online restaurant review makes the readers blame the restaurant more for the issue. This inside attribution, in turn, may worsen the ...
Communicating concrete and abstract product attributes: the role of evaluation mode and inter-attribute trade-offs
(2024-01-25)
Products advantageous in terms of concrete technical attributes (‘concrete-superior’ product options) are, in terms of abstract attributes, often evaluated lower than certain competitors’ ...